The hospital conducted free medical camps in surrounding villages. Free eye and dental checkups, and awareness programs were conducted in the local schools. A TB Project was started with the support of TB Alert for raising awareness about the disease in the community. A new 63 KVA transformer, an ultrasound machine and two oxygen concentrators were installed.

The hospital offered free investigation and treatment to poor TB patients. The peripheral clinics charged low fees from the patients and gave a subsidy on drug costs. Poor patients were given charity based on their paying capacity. Subsidy was given to poor patients for HIV testing. An ambulance service was made available by phone at subsidized rates. The hospital also utilized the government's reproductive and child health scheme to provide financial subsidy to patients living below the poverty line.